Eligibility Criteria for Price Match
To qualify for a price match, items must adhere to these requirements:
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Authorized Retailer: The item must be listed on a recognized, authorized retailer’s website. We do not match prices from unauthorized sellers, third-party marketplaces (e.g., Amazon Marketplace, eBay), outlets, or physical stores.
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Availability: The exact size, color, and style must be in stock and ready for shipping from the other retailer. Backordered, pre-ordered, or out-of-stock items are not eligible.
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Regular Pricing: The item must be offered at the other retailer’s regular advertised price. Prices influenced by promo codes, coupons, loyalty programs, flash sales, or other limited-time discounts are excluded.
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MSRP Compliance: If the designer enforces a Minimum Suggested Retail Price (MSRP), we are obligated to honor it. Therefore, we cannot match prices that violate brand pricing guidelines.
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Final Sale Exclusion: Items that are marked as final sale, clearance, liquidation, or listed on outlet/final sale websites are not eligible for price matching.
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Shipping Cost Consideration: The total cost, including shipping fees, must be lower than ours. Since we offer free shipping on orders over $99, these fees will be factored into the comparison.
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Time Window: Price match requests must be submitted within 7 days of your purchase from our store. Requests outside this period will not be honored.
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Proof Required: A valid product page URL from the other retailer is required. Screenshots alone are not sufficient for approval.
Example: If our price for a suit is $199 with free shipping, but another store lists it for $185 with a $20 shipping fee, their total is $205. Our price is effectively $6 cheaper ($199 vs. $205).
How to Request a Price Match
If you’ve found a better price that meets all of the above criteria, and you’d like to shop with us (thank you!), follow these steps:
- Email us at info@alligatorwarehouse.com within 7 days of purchase.
- Include:
- Your full name and order number (if already purchased).
- The product’s designer name and SKU (e.g., "Michael Kors 12345").
- The URL of the other retailer’s product page.
- The price you’re requesting us to match.
We’ll review your request and respond within 1-2 business days. If approved, we will either adjust the price before purchase or refund the difference for an already placed order. We appreciate your choice to shop with Alligator Warehouse!
Disclaimer: We reserve the right to decline any price match request that does not meet the above requirements or appears to be the result of pricing errors or fraudulent activity.